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Store Policies

Policies and prices are subject to change without notice.

Coupons, Discounts and Sales: Standard Exclusions

Unless otherwise noted, the following are never discounted: gift cards, special orders, gift baskets and bundles, textbooks and course packs, PMEP Guidelines and Manuals, computers, laptops, iPad, iPods, tablets, phones, laser printers, 3D printers, monitors, software, software licenses, all Apple products, Hydro Flask, xBox gaming consoles and accessories, services, the Big Red Recipes cookbook, magazines and newspapers, The Cornellian yearbook, Cornell rings, personalized announcements, Dorm Essentials Tent Sale items, Café Jennie items and packaged convenience snacks, bottled drinks, and merchandise already on promo or previously purchased. Other exclusions may apply.

Technology supplies have maximum discount limits ranging from 10-20%.

Coupons and Cornell Store wooden nickels apply to in-stock, in-store merchandise only, unless otherwise specified. Coupons, wooden nickels, sale discounts and online coupon codes CANNOT be combined.

Return Policies:

Textbook, Course Packs and Rental Returns

Merchandise and General Book Returns

Computer and Technology Returns

Purchasing Policies

We welcome international orders but due to shipping complexities we'll need to review the order first and then send a revised price quote.

Technology

Eligibility Requirements:

Students wishing to purchase technology must be enrolled in a course of study leading to a degree from Cornell University, or an entering student who has graduated from high school, been accepted by Cornell, submitted a non-refundable payment to Cornell and returned the coupon indicating intent to enroll at Cornell.


Faculty and staff members directly associated with Cornell University's academic mission are also welcome to purchase. Temporary staff, adjunct faculty and faculty whose appointments are less than four months may not be eligible.


Cornell Alumni may be eligible to purchase select computer and software products at the academic discount. Contact a sales consultant for details at (607) 255-4941.

Price Quotes

For any item(s) in stock and available at the time you place your order, Tech Connect guarantees you the selling price quoted to you.


For any item(s) not in stock at the time you place your order, please note that the selling price quoted to you by TechConnect is an estimate. You will be notified if there is a discrepancy when we place the order with the manufacturer. We will make every effort to honor the quoted price, but cannot guarantee pricing for products that are not in stock at the time your order is placed.

Purchase Restrictions

When you purchase hardware or software from The Cornell Store, you are certifying that the products purchased are for your own personal, educational and/or research use. Please view our Computer and Technology Returns policy prior to making a purchase.

Payment

Payment in full is required when you place your order. We accept cash, check, CornellCard, MasterCard, Visa, Cornell Store gift card or any combination of these for most purchases. Please note: we do not accept personal checks for technology purchases.

Cornell is Bag Smart

The Cornell Store has long supported environmentally responsible use of the “big red bag” plastic bags. Beginning on Earth Day, April 22, 2013, this effort went to a new level through implementation of a five cent fee for any new single-use bag that is requested by customers. Learn more about the effort to reduce consumption of single-use bags on campus.

Prizes

Prizes awarded of store merchandise cannot be returned for cash or exchanged for other merchandise.

Site Usage Policy

Please read these terms and conditions of use carefully before using this website. (link from “terms and conditions of use” to site-usage-policy

Security and Privacy Statement

This site uses secure socket layer (SSL) technology to safeguard your confidential information. Our policies dictate that we will not share your personal information with anyone outside The Cornell Store or use it for any purpose beyond processing your order or contacting you.

If you have any questions or concerns, please contact us Monday through Friday from 8:30 AM to 5 PM Eastern Standard Time by phone (800) 624-4080 (toll free) or e-mail store@cornell.edu.