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Shipping of Online Orders

Most items ship via UPS from Ithaca, NY. After you enter a shipping address several options will be listed, showing shipping time and price. Please factor in one day for packing time before the package will enter the UPS shipping time estimate (i.e. if an order is placed on Monday afternoon for overnight shipping, the shipment will be processed on Tuesday and shipped Tuesday afternoon for a Wednesday delivery). * We cannot ship to post office boxes (PO boxes) unless a USPS option is selected.

*Orders are processed during regular business hours, Monday – Friday, 8am–5pm (EST) when the university is open.

View estimated UPS Ground shipping times from Ithaca (zip code 14853) to addresses in the U.S.

Diploma frames, chairs and personalized items ship directly from the manufacturers and cannot be shipped UPS Next Day, 2nd Day, or 3-Day Select. On average please allow 4-6 weeks for delivery.

Please note that for international orders shipping charges do not include customs clearance and government taxes.

If you have any questions about your order, please contact us Monday - Friday 7:30am - 5:30pm (EST). Phone: toll free (844) 688-7620. Email: store-orders@cornell.edu.

Shipping Services on Cornell Campus

Our main store at 135 Ho Plaza offers shipping services through our Big Red Express department.

Big Red Express is located on the upper level of The Cornell Store. Big Red Express sells stamps, packing materials, passport photos, phone cards, and philatelic collectible offers. US Postal Service mailings: first class, priority mail, and overnight express mail.

Open Mon-Fri 8a.m-4:30p.m.

Last U.S. Mail pickup is 3 p.m.

USPS Priority Mail

  • Fast, two- to three-day service to most US locations for both documents and packages
  • Delivers to mailboxes, mail slots and P.O. Boxes
  • Saturday delivery
  • Complimentary shipping boxes & envelopes (for Priority and Express Mail only)
  • Rates based on weight and distance
  • Flat-rate shipping available

USPS Express Mail

  • Express Mail guarantees overnight delivery to most US locations Saturday delivery
  • Free tracking information
  • Signature proof of delivery upon request with return receipt
  • Complimentary shipping boxes & envelopes (for Priority and Express Mail only)
  • Rates based on weight and distance
  • Flat rate also available

International Shipping

  • Send mail worldwide using USPS International Delivery Services. See pamphlet for additional information.
  • Custom Forms
  • Customs Declaration
  • PS Forms 2976 and 2976-A

USPS Mailing Services Proof at Deposit

  • Certificate of Mailing – Provides evidence of mailing
  • Certified Mail™ – Provides a mailing receipt and online access to delivery information.
  • PS Form 3800

Protection in Transit

  • Insured Mail – Insurance against loss or damage
  • PS Forms 3813 or 3813-P

USPS Tracking

  • No more Delivery Confirmation forms. Now, your tracking number is printed on your receipt, so make sure to keep it.
  • Express Mail®, and Priority Mail® all include USPS Tracking at no additional cost.
  • Customers mailing First-Class Mail® parcels, Media Mail®, Library Mail or Standard Post® (formerly Parcel Post®) can also purchase USPS Tracking.

Stamps and Postage

  • Stamps and postage metering services available for your everyday needs. Collectible stamps are also available for purchase.
  • Passport Photos

Other Mailing Services

UPS Dropoff: drop off packages you wish to ship via UPS. Standard UPS shipping rates apply. We accept prepaid UPS packages. All packages must be ready for shipping and have an official UPS label. Pick-ups are daily Monday through Friday.